Hello Nassima,
Thank you for taking the time to share your experience with such precision. We are sincerely sorry to learn that the service did not meet your expectations, despite the personalized advice you received.
We take note of the fact that you chose to hire a London hairdresser to correct the result—it’s always interesting to see just how far a haircut can take you!
We also regret that the styling did not hold up until your lunch at a chic venue. Your feedback will be taken into account, even if, as you know, curly hair often has a mind of its own… indomitable.
We wish you happier hair experiences in the future.
Kind regards,
The salon team
